Was called to a house in Newbury, where their multipoint lock has jammed

Was called to a house in Newbury, where their multipoint lock has jammed. Apparently someone else had attended and made a repair, leaving out a part that they did not think was required. I managed to Identify the lock and although I did not have one in stock. (the wholesaler stocks 164 different types). I managed to get one for the next day and install it. They can now use the front door again.

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